Dulce Amor Ltd is committed to data protection and data privacy. With the General Data Protection Regulation (GDPR) becoming enforceable from 25 May 2018, we have undertaken a GDPR readiness programme to review our entire business, the way we handle data and the way in which we use it to provide our services and manage business operations.
When you complete the website form on this page of Dulce Amor Ltd, your enquiry is then sent directly to us via email in order for us then to process your enquiry that you have submitted for Dulce Amor and to then complete a quotation using the details that you have submitted. Dulce Amor will then respond with either a quotation or email back using the email address that was provided on the form.
We will use the information that you send us to respond to your enquiry and for no other purpose other than what you have enquired to us about.
Depending on the nature of you enquiry we may retain the information for a reasonable time whilst we deal with your enquiry or for legal and compliance purposes however this isn’t always a necessary requirement and when the form has been sent to us we will then decide whether we will need to retain the information however will advise if anything needs to be kept on file whilst we deal with your enquiry.
We will never share your information with any third parties without your permission first as we may not need to do this, it will depend on what your enquiry is to Dulce Amor and whether we can provide you the service or not. If for any reason we cannot provide you with the service or goods you require we will then advise you of any third parties that may be able to assist and whether you would then allow for us to pass on your details to them if necessary.
We try to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.
If you want to make a complaint about the way we have processed your personal information, you can contact the Information Commissioner’s Office in their capacity as the statutory body which oversees data protection law www.ico.org.uk/concerns.